Ben Henderson is the Director of Product Management at Campaign Monitor, one of the most popular email marketing platforms in the world. A large focus of Ben's current efforts is on automation and machine learning.
Ben classifies himself as a product, business and design strategist, consultant, advisor and mentor.
ON THE CHATBOT DESIGN TREND
ON CHATBOTS PROVIDING BETTER SERVICE
ON MEASURING DIGITAL SUCCESS
ON BESPOKE CONTENT & CONTENT AFFINITY
ON INTELLIGENT SYSTEM DESIGN PROVIDING MORE DIRECT RESULTS